When Standard Depression Treatments Have Not Brought Adequate Relief
Roughly one in three people with major depressive disorder experience treatment-resistant depression, commonly defined as an inadequate response to at least two adequate antidepressant trials (McIntyre et al., 2023). For people who have spent years cycling through antidepressants without meaningful relief, learning that a different biological approach exists can be an important part of the conversation.
At Soft Reboot Wellness in Menlo Park, California, we offer physician-supervised IV ketamine therapy for treatment-resistant depression. Dr. Sara Herman, MD, a Harvard-trained anesthesiologist, has guided more than 10,000 patients through anesthesia, pain management, and ketamine therapy. We want patients across the Bay Area to understand what this treatment actually involves.
A Different Biological Approach to Depression
Treatment-resistant depression is not a diagnosis of hopelessness. It is a clinical category that describes inadequate relief from prior treatment, not a prediction of what is possible next.
Unlike antidepressants that primarily target monoamine neurotransmitter systems, ketamine works through a distinct biological mechanism. Its proposed antidepressant effects involve NMDA receptor antagonism in the glutamate system, along with downstream changes in BDNF signaling and synaptic plasticity (Abdallah et al., 2016). Landmark research and later randomized trials found that antidepressant effects may emerge within hours to days for some patients, rather than over the weeks often associated with conventional antidepressants (Berman et al., 2000; Murrough et al., 2013). To understand this mechanism in greater depth, our educational ketamine science resource offers a thorough overview of how ketamine interacts with the brain.
Off-Label Use and Individual Candidacy
It is essential to be precise: IV ketamine is used off-label for psychiatric indications. It is not FDA-approved for the treatment of depression. Published evidence has supported its use in some treatment-resistant mood disorders, while expert consensus also emphasizes careful screening, informed consent, monitoring, and attention to the limitations of the available evidence (Sanacora et al., 2017).
The clinical question for any individual patient is not whether ketamine works in general, but whether it is appropriate, safe, and likely to be beneficial for their specific situation. Our blog post on comparing ketamine versus SSRI treatment provides further context on how these approaches differ and when each may be considered.
Why Physician-Led Care Matters
This is where the physician you work with matters enormously. Dr. Sara Herman founded Soft Reboot Wellness after guiding more than 10,000 patients through anesthesia, pain management, and ketamine therapy. Her anesthesiology training and experience with ketamine administration inform the individualized dosing, physiological monitoring, and supportive care provided during each infusion.
Precision dosing, physiological monitoring, and proactive management of the infusion experience are central to a physician-led practice.
What an IV Ketamine Treatment Course May Involve
At Soft Reboot Wellness, an initial treatment course is individualized. Current protocols commonly involve four to six infusions scheduled weekly over four to six weeks, with treatment planning tailored to each patient’s symptoms, goals, and clinical response.
Sessions may run from approximately 45 minutes to two hours depending on the treatment protocol. During an infusion, patients may experience mild dissociation, visual or perceptual changes, and a dreamlike state. At subanesthetic doses, patients generally remain conscious, and the acute effects are expected to resolve before discharge (Sanacora et al., 2017).
Many patients find the experience more manageable when they are prepared and in a calm, supportive clinical environment. Our team helps patients understand what to expect during ketamine therapy and remains present throughout treatment to address discomfort if it arises.
Cost, Insurance, and the Infusion Experience
We hear two concerns consistently from patients considering IV ketamine in the Menlo Park and Peninsula area.
The first is cost. Insurance coverage for IV ketamine for psychiatric indications is inconsistent, and the out-of-pocket investment is real. We are transparent about our fees and discuss them fully during consultation. We also recognize that for patients who have spent years and significant resources pursuing mental health treatment without lasting relief, the cost-benefit calculation looks different. We respect each patient’s need to make that decision with full information.
The second concern is what the experience will feel like. Many people are unfamiliar with ketamine outside of its anesthetic or recreational contexts, and the prospect of an altered state can understandably feel anxiety-provoking. We address this directly in every consultation: the experience is time-limited, closely monitored, and discussed in advance.
Individualized Ongoing Treatment Planning
After the initial treatment course, some patients may benefit from periodic maintenance infusions to help sustain an antidepressant response over time. The frequency and duration of maintenance are individualized.
Results vary by individual, and we never guarantee specific outcomes. Our commitment is to provide an evidence-informed, carefully supervised experience and to partner with you in evaluating and adjusting your treatment plan. Please discuss all aspects of treatment planning with your provider, including how ketamine therapy may integrate with ongoing psychiatric care.
Whether you are in Menlo Park, Palo Alto, Redwood City, Mountain View, or elsewhere on the Peninsula, Soft Reboot Wellness is here to provide physician-level care for one of the most difficult mental health challenges patients face. We encourage you to schedule a consultation with our team.
FAQ
How quickly can I expect to feel a difference with IV ketamine?
Clinical studies have observed antidepressant effects as early as 24 hours after an infusion, though the timing and degree of response vary significantly between individuals (Murrough et al., 2013). Some patients respond gradually over the course of an initial treatment series.
Results vary by individual, and treatment is evaluated as a whole rather than based on the response to any single session.
Will I be awake during the infusion?
Yes. IV ketamine for depression is administered at subanesthetic doses, meaning patients generally remain conscious throughout treatment. You may experience dissociation or perceptual changes, but you are not expected to be asleep. Dr. Herman and the clinical team are present throughout each session.
Do I need to stop my current antidepressants to try ketamine?
Do not stop or change prescribed antidepressants on your own. Whether any medication adjustment is appropriate depends on your current regimen, medical history, and psychiatric history. Dr. Herman will review your medications carefully during intake and advise on any adjustments needed before treatment.
How do I know if I am a candidate for IV ketamine therapy?
A consultation with Dr. Herman is the appropriate starting point. In general, treatment-resistant depression commonly refers to depression that has not responded adequately to at least two antidepressant trials (McIntyre et al., 2023). Your complete medical and psychiatric history, current medications, and health status are evaluated during the intake process.
Key Takeaways
- IV ketamine engages the glutamate/NMDA receptor system through a mechanism distinct from conventional antidepressants and may produce rapid antidepressant effects for some patients with treatment-resistant depression.
- IV ketamine is used off-label for psychiatric indications and is not FDA-approved for depression.
- Soft Reboot Wellness in Menlo Park is led by Dr. Sara Herman, MD, a Harvard-trained anesthesiologist with experience guiding more than 10,000 patients through anesthesia, pain management, and ketamine therapy.
- A typical initial Soft Reboot Wellness protocol involves four to six infusions over four to six weeks, followed by individualized maintenance planning when appropriate.
- Results vary by individual; cost and the infusion experience are common concerns that Dr. Herman’s team addresses transparently during consultation.
Conclusion
For patients across the Bay Area who have not found adequate relief from standard depression treatments, IV ketamine therapy represents a biologically distinct, evidence-informed option that deserves serious consideration.
At Soft Reboot Wellness in Menlo Park, the focus is physician-led care that combines anesthesiology experience with individualized dosing and monitoring. If you are ready to explore whether IV ketamine therapy might be the right next step for your mental health, discuss your options with your provider and contact our team to schedule a consultation.
References
Abdallah, C. G., Adams, T. G., Kelmendi, B., Esterlis, I., Sanacora, G., & Krystal, J. H. (2016). Ketamine’s mechanism of action: A path to rapid-acting antidepressants. Depression and Anxiety, 33(8), 689–697.
Berman, R. M., Cappiello, A., Anand, A., Oren, D. A., Heninger, G. R., Charney, D. S., & Krystal, J. H. (2000). Antidepressant effects of ketamine in depressed patients. Biological Psychiatry, 47(4), 351–354. https://doi.org/10.1016/S0006-3223(99)00230-9
McIntyre, R. S., Alsuwaidan, M., Baune, B. T., et al. (2023). Treatment-resistant depression: Definition, prevalence, detection, management, and investigational interventions. World Psychiatry, 22(3), 394–412. https://doi.org/10.1002/wps.21120
Murrough, J. W., Iosifescu, D. V., Chang, L. C., et al. (2013). Antidepressant efficacy of ketamine in treatment-resistant major depression: A two-site randomized controlled trial. American Journal of Psychiatry, 170(10), 1134–1142. https://doi.org/10.1176/appi.ajp.2013.13030392
Sanacora, G., Frye, M. A., McDonald, W., et al. (2017). A consensus statement on the use of ketamine in the treatment of mood disorders. JAMA Psychiatry, 74(4), 399–405.
About Dr. Sara Herman
Dr. Sara Herman, MD, is a Harvard-trained anesthesiologist who founded Soft Reboot Wellness after guiding more than 10,000 patients through anesthesia, pain management, and ketamine therapy. Her clinical experience in ketamine administration, pharmacology, and safety shapes every aspect of her practice, from the precision of each infusion to the monitoring protocols that support patients throughout treatment.
At Soft Reboot Wellness, Dr. Herman applies this combination of academic training and hands-on experience to the care of patients with treatment-resistant depression, offering a physician-led approach grounded in individualized assessment and evidence-informed care.
Medical Disclaimer
The content provided on this page is for educational purposes only and does not constitute medical advice. IV ketamine therapy is used off-label for psychiatric indications and is not FDA-approved for the treatment of depression. Individual results vary, and not every patient will experience the same outcomes. This information should not replace a consultation with a qualified medical provider. Please discuss with your provider whether any treatment described here is appropriate for your specific health situation. Soft Reboot Wellness serves patients in Menlo Park, CA and the greater Bay Area.

