Soft Reboot
Wellness

Dr. Sara Herman changed my life. I have been struggling with severe anxiety for decades. I had given up hope and resigned myself to living in a constant state of tension and distress which negatively affected my family as well. I was hesitant to try this type of treatment but decided to take a chance given Dr. Herman's excellent reputation. I was impressed by the entire patient experience. Everything from the immaculate office, to the warm and comforting treatment rooms, to the integration workbook are very well thought-out. The IV ketamine treatments are done on comfortable loungers with effective eyeshades and curated music. I hardly ever saw anyone else in the office during my visits, and when I did, it all still felt very private and discreet. After receiving the Stellate Ganglion Block and 6 IV ketamine treatments, I am finally feeling a relief and calm that I didn't think I would ever experience again. The thing that sets Dr. Herman apart is that she truly wants you to get to a healthy state that lasts. I decided to do the Stellate Ganglion Block first, since it is the "hard reset" to calm an overactive nervous system. Dr. Herman performed the procedure flawlessly and explained things every step of the way. I felt deep relief and relaxation after the procedure which lasted for many months. It was incredible. At no point did Dr. Herman push for any further treatments, she let me decide based on how I felt. In fact, she said that I should first work up other health issues, to make sure that I was starting from an optimal state of physical health before additional treatments. It turns out that she was right, and I discovered some breathing issues that were likely impacting my sleep and, in turn, impacting my mental state. My anxiety was much improved but still present, so I decided to try the ketamine. I opted for the recommended 6 week protocol since I wanted to maximize the benefit and not just get partial improvement. I'm glad I did, because after this 6th treatment, I have had a breakthrough. I responded to a recurring stressful situation at home from a place of calm and equanimity instead of the usual reactivity. It was a major shift in my approach to a difficult life stressor and has noticeably improved the dynamic in my household. I am now on a good path to a better life, something I never would have thought possible. Dr. Herman is the ideal practitioner for this work because she combines excellent technical skills with a deep understanding of psychological healing. Her assistant Shade is also a warm and welcoming presence and provides additional much needed support. I feel very grateful to live in a place and time where a professional like Dr. Herman can provide this life-changing service for those in distress. She has the skills and the best intentions to relieve suffering and improve lives. I feel like I have been rescued from drowning. If you are suffering in silence, Dr. Herman can help you. Her work is benefitting not just me, but my family and friends, and others I come across. I am deeply grateful.

John S · Published May 21, 2026

I offer my highest recommendation for Soft Reboot Wellness! Sara Herman and the team at Soft Reboot Wellness are truly wonderful collaborators and clinicians. As a therapist and director of a trauma-informed group practice, I’ve had the opportunity to coordinate care with their team around several mutual clients, and I’ve been consistently impressed by the level of compassion, professionalism, and intentionality they bring to ketamine-assisted therapy. Their work feels grounded, relational, and deeply respectful of each client’s healing process. We’ve seen beautiful growth and meaningful shifts in several shared clients, and I’m grateful to have such thoughtful colleagues in our community. I highly recommend Soft Reboot Wellness to anyone seeking ketamine-assisted psychotherapy in a safe, caring, and clinically skilled environment.

Jaclyn Long · Published May 26, 2026

I had an amazing experience at Soft Reboot with Dr. Sara. I found her to be very bright, knowledgeable, compassionate and responsive. She was very holistic and had great ideas for my care. She did an outstanding job with stellate ganglion blocks. I felt like I was in the best hands. Her assistant, Shade, was also wonderful to work with. It was such a privilege and pleasure to be treated at this clinic. I highly recommend it!!

Alex · Published February 26, 2026

I've been going to Soft Reboot Wellness for over a year now and I can firmly say that my life has changed completely. I have tried many treatments for my general anxiety and gone to many different in person therapists. I finally decided to give Soft Reboot Wellness a try and I am so grateful that I did. Dr Sara Herman made me feel immediately comfortable at her practice and answered any questions that I had. I have been going to her office in Menlo Park for ketamine therapy and recently had a Stellate Ganglion Block (SGB) for my anxiety. I had been looking all over the bay area for an integrative medicine practice like this one. Every session for my ketamine therapy was unique and included a post treatment call with her incredible assistant, Shade. From the moment you walk into the center, you feel at ease. I knew exactly what would happen and when which helped me feel comfortable. The first ketamine therapy relieved my ongoing anxiety symptoms for 3 months after my treatment before I returned for another. The deeply personal work done in treatment was supported by Dr Herman's warmth and understanding. I felt so seen and validated by what came up for me during treatment. After about a year, I told Dr Sara Herman that I was still having some panic attacks and anxiety around day to day tasks. That is when she suggested a Stellate Ganglion Block (SGB). She explained what the procedure entailed and Shade gave me a call a week prior to go over what was expected before/after. Once I left Soft Reboot Wellness with my SGB, I felt a huge sense of relief wash over me. I hadn't realized how much my anxiety impacted my every day and every thought. Over the next week, I encountered so many situations that would've triggered a panic attack, but I was able to navigate past them smoothly. I even started to have deeper sleep and felt it easier to work through my daily emotions. I am forever indebted to Soft Reboot Wellness for truly changing the way I move through the world. I am so grateful to have found something that works so well for my mind, body, and soul.

Jacqueline Vickers · Published November 3, 2025

I had an incredible restorative experience at Soft Reboot Wellness in Menlo Park. Dr. Sara Herman is a truly compassionate and knowledgeable physician who takes time to understand the whole picture — mind and body. The IV infusion therapy helped me recover from deep fatigue post Covid and Pneumonia. I noticed a big improvement in energy, focus, and overall well-being. The clinic environment is peaceful and calming, unlike any medical office I’ve been to. If you’re in the Bay Area and looking for IV therapy for recovery, Long COVID, or stress, this is absolutely the place to go.

Michelle Buenrostro · Published November 11, 2025